FAQs
Let Us Answer Some Frequently Asked Questions (FAQs)!
Here you will find answers to your most common questions; however, if you cannot find your answers, feel free to give us a call at (720) 236-1000 or send us a message below. Thank you for choosing M&M Cut Flora for all your wholesale novelty cut flowers.
Click to expand answer.
1Do you sell to the public?
We are a wholesale florist and sell only to businesses within the floral trade with a resale license or sales tax ID number.
2How can I place an order?
You are welcome to come in or call and speak to one of our sales professionals. We would be happy to also take a your order via email.
3Can I have my order delivered?
M&M Cut Flora offers Monday through Friday morning and afternoon delivery service to all of the Denver Metropolitan areas. We also offer delivery service between Denver, Aspen, (along the I-70 corridor), and Colorado Springs. Please feel free to ask any of our sales representatives for specific delivery areas and fees. If you are located outside of our delivery area, we would be pleased to ship your floral material via commercial carrier.
4Is there a minimum to order?
We do have a $100 minimum for all deliveries. No minimum to ship by common carrier.
5Do I need to place my order in advance?
If you have specific needs, it is highly recommended that you place your order at least one week in advance. While we do have a wonderful supply of items in stock, specific products or flowers may need extra time to order and deliver.
6Can I make changes to my order?
You can make additions to your order until it is shipped as long as the product is available. Special orders cannot be canceled if the product is in route from our suppliers.
7Can I place a standing order?
Yes. Please talk with any of our sales professionals regarding your needs and requirements.
8Is delivery included in the price of the flowers?
No. Delivery is billed as a separate line item. Please ask one of our sales professionals for the delivery charge to your area. In house sales, of course, have no delivery charge.
9What is your credit and/or return policy?
Credit requests must be made within 24 hours of receipt of your order. Please include photos of the problem(s).
10Can I ship my order to a different address than my billing address?
Yes. Please tell your sales professional when placing your order where you would like your floral materials delivered.
11Do I have to pay for my flowers before I receive them?
Yes. The majority of our customers are cash on delivery or credit card. We do offer credit terms upon approval of our credit application.
12How can I subscribe to your newsletter and promotion lists?
Contact any of our floral sales professionals to add your address to our list. You can also join our monthly e-newsletter by signing up below!